Contact persons

Screening of contact persons

The contact persons that are transferred from Sticos Oversikt to the customer control module are persons registered in the Brønnøysund Registers and the shareholder register. Contact persons that have been manually entered in Sticos Oversikt, are transferred to customer control if an email address has been registered for the person.

The contact persons must have an assigned role in the customer control module for the contact persons to be screened. During the screening, it is checked whether the contact persons are Politically Exposed Person (PEP), sanctioned, beneficial owner, etc. Via Sources in the menu on the left, you can see all the sources that are searched through when we screen the customer and the persons related to the customer.

Edit contact persons

The screening in customer control becomes more extensive based on how much information you add to the contact persons, such as social security number and nationality. In customer control, you can find the contact persons on the Contacts tab for each customer. Click Show properties at the bottom left for more detailed information.

In addition to editing the information of contacts in customer control in Sticos Oversikt, you can assign or remove roles, mark or unmark as politically exposed person (PEP), beneficial owner, authorized signatory, etc.

To edit a contact in customer control, for example adding a role or manually marking them as a beneficial owner, go to the customer control module.
Go to the Contacts tab in customer control for the specific customer.
Click the pencil symbol on the right.
Mark the contact as beneficial owner, assign a role, or perform other desired actions changes.
Click Save customer contact.

Inside the contact person's properties you can see the source of why they are marked with different roles. Hover your mouse over the i symbol to see the source. Via the left menu in customer control you can navigate to the source to investigate further.

The i symbol also shows the history of the markings. If someone has manually added or removed the mark, you will see this by clicking on the i symbol.

Politically Exposed Person (PEP)

If a contact is flagged as a PEP in the customer control module, you will be notified in the contact list with a yellow mark. If a contact is marked, or not marked, as a PEP by mistake, you can change this by editing the contact person. There you can mark or remove the mark under Show properties.

Beneficial owner

If a contact is flagged as a beneficial owner in the customer control module, you will be notified in the contact list with a blue mark. If a contact is marked, or not marked, as a beneficial owner by mistake, you can change this by editing the contact person. There you can mark or unmark.

By editing the contact person, you can also change the percentage ownership as the beneficial owner. If you have already started an AML process, this must be deleted for the change in ownership to be updated, and you must start a new AML process.

Signature Authorized

You can register or deregister a contact person as a signature authorized in the customer control module. You do this by editing the contact person. There you can mark or unmark. A contact person in customer control in Sticos Oversikt must be marked as a signature authorized and have a registered email address in order to sign. submit the self-declaration electronically.

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